LPO Benefits are not Turn-Key
Heard a great interview earlier this morning on the Legal Talk Network, which was nice to hear someone other than myself speaking about the benefits realized through legal process outsourcing. Especially since it came directly from Attorney Channing Migner who has had experience working with LPO for the past few years. It was almost as if they took my own notes and repeated them. But besides all of the positive talk there were a few cautious statements and takeaways which help bolster the fact that securing the right LPO relationship is a bit more than just a turn-key endeavor.
You should listen to the entire podcast, but the points that resonated with me bolstered a lot of what the value proposition mantra has been for all in the LPO arena:
- Saved time from routine tasks to perform more technical, billable tasks in house.
- Greater focus on revenue generating work & more valuable face time with clients.
- Increase size of staff without incurring the overhead of additional office space, etc.
The Big takeaway – pay close attention to the resource(s) being utilized in the LPO. Mr Migner’s comment that it takes work to get them to truly work out for your benefit is important. This cannot be overlooked and treated lightly. Small or large, any legal practice’s best asset starts with its people, and working with an LPO is quite like investing in inhouse staff with the training and cultivation it takes to grow that to be a selling asset.
I don’t think anyone would disagree with the fact that Legal Process Outsourcing providers aim to be a strategic asset for their clients.
Source: http://feedproxy.google.com/~r/LpoSavvy/~3/FSK_Vzw3FKg/index.php